VoIP Phone Service - What Is It?

By Jim Francisto

Voice over Internet Protocol Phone service is known among people these days. VoIP or Voice over Internet Protocol phone service is a service, which transfers your voice to the listener through the Internet. Voice is carried between the senders and receivers through IP packets. Specialized hardware is necessary for such phone facility.

With VoIP, you can call and also receive phone calls. This happens through a broadband connection. Using a Digital Terminal Adapter, you can use the VoIP phone service. You can connect several phones to your DTA box and use the phones at different locations. So, you can answer your calls from various places of your house.

How does it work?

VoIP works by digitalizing the voice. It digitalizes the voice and sends it in packets to the destinations where the digitalized voice is again reconverted to the normal voice. The digital form of voice can be compressed if necessary, routed and converted to other formats. These digital signals are superior because they can tolerate noise. VoIP sends the packets of digital data through networks using TCP/IP protocol.

Advantages

Transportability - You can use your Voice over Internet Protocol at any place. The DTA gets a phone number, after which you can use it with any broadband Internet connection. Just plug it and make and receive calls. You can use your DTA to call and receive calls around your country. In some cases the DTA works in other countries too.

Features

With VoIP phone service, you get several other functionality along with. The functionality that you get are voice mail, 3-way calling, Caller ID, Call Forwarding, Call Waiting, and On-Line Account Management.

There is no cost to these additions. You can simply get these features by updating the software.

Reliability and Quality

VoIP is reliable and quality is generally better. But, sometimes you may face problems like need to reboot the DTA, delay, voice quality problems etc, which can be corrected simply by tuning the network.

In case of VoIP phone service, you do not have to pay for the time you use. But in case of PSTN and other call services, you need to pay for the time you use the service. Again, you can talk to many persons at a time, transfer images, videos, and texts.

Both individual and businesses can use VoIP phone services. This will save a lot of money and time. But it's important to select the right VoIP phone service which best fits your needs.

Jim Francisto
has a master degree in IT and is a technical writer and business consultant
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