Voice Over IP Frequently Asked Questions

By Julian Marcellino

What is VoIP?

VoIP (Voice over Internet Protocol) is the process of making voice calls over an internet connection as opposed to a traditional landline. VoIP calls can be made from both a computer, and a regular (VoIP enabled) phone (the regular phone also connects to the internet). With a regular VoIP enabled phone, no computer is required!

Why is VoIP relatively inexpensive?

VoIP is cheaper because it uses the infrastructure of the internet to make calls. For that reason, it is just like Instant Messaging or any other internet-based application. As you can imagine, it is cheaper to connect to someone via the internet than via landline routing. Also, VoIP is completely free if two people with VoIP connect to each other!

If VoIP is similar to email and IM, why isn't it free?

VoIP (as mentioned above) is free if you're connecting to someone else with VoIP. However, using VoIP to connect to a cell phone or landline still requires connection to that line, which is the part that costs money-although it's still usually cheaper.

What are the advantages of VoIP?

The shift towards VoIP is driven by the significantly lower cost of the service as opposed to traditional landlines. However, there are also a tonne of other benefits when using VoIP. For example, VoIP being an internet service means that you can take your 'phone number' wherever you go. VoIP also allows increased flexibility with the number you have whereby you can may be based in the UK but you can have a local NYC number (good for business users).

What are the disadvantages of VoIP?

Although VoIP has many advantages, it also has some disadvantages. The major one being that VoIP services don't work during power outages. However, it's possible to purchase backup systems for VoIP, and many large companies do so. Also, some providers don't offer phonebook listings with their VoIP services.

Want to find out more?

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A Basic Insight Into The Technology Behind VoIP Phones

By Dennis Jaylon

Top Six Benefits of Business Outsourcing

By Taitelul Verde

Small businesses can benefit from business outsourcing. Rather than focusing exclusively on the costs of outsourcing certain activities of your business, you should also consider the benefits such a change would bring.

Cost Reduction

Business outsourcing can help lower your business's expenses. Let's say you have ai clothing business. The equipment you're using is not the best in the line, and it contributes to increasing your production costs. But what if you simply outsource your equipment needs instead? Would you be able to lower your production costs?

Labor costs can be reduced as well. Rather than hiring temporary or project-based employees, why not simply outsource your human resource needs to BPO vendors who know exactly what they're doing? Working with an experienced frm will ensure that you don't have to waste time going through dozens of applicants just to find a perfect fit.

No Waste of Time

Business outsourcing let you take on projects right away and start on them immediately. Rather than spending time amassing your resources, you can simply approach a BPO vendor and they'll provide you with all the resources you need for a fixed cost. The BPO vendor will take care of everything, from screening applicants to training them for their new job. All you need to do is simply give the BPO vendor an idea of what your needs are.

Improved Efficiency

Consider how your business operates. Is marketing research and development or product distribution slowing you down? If none of them make up your company's core competencies then nothing is stopping you from outsourcing them. By contracting such functions to a trusted third party, your company's efficiency is improved two-fold: you have more time to focus on more important activities while contracted activities are performed at an even more efficient rate since they have greater resources and expertise than you do in those fields.

Act Big

Small businesses are David and the big scary corporations are Goliath. But David managed to beat Goliath, didn't he? And all he had was a sling. In the world of business, BPO vendors are the ones that could provide you with the exact kind of sling you need to defeat your competitors. With the help of business outsourcing, you'll be able to level the playing field and maybe even face down the competition in time.

Lower Risk

Almost everything in business comes with a certain degree of risk. Of course, the lower the risk, the better your position is. Business outsourcing can reduce the risk you're taking in various ways. When you're entering a new market, you can let a local BPO firm handle marketing research and development for you and you'll be privy to insider's knowledge.

Building Your Reputation

You've graduated from a culinary school with flying honors and you bake the best brownies in town. You want to go into business but you don't know how to package and distribute your product effectively. Rather than force your customers to tolerate your bungling efforts, why not outsource your needs to a firm with the kind of expertise that will impress your customers?

By outsourcing your needs to experts, you're able to quickly build a name for yourself and be known not just for having the best brownies but ones that come in an excellent package, too!

These are not the only benefits of business outsourcing, but they'll more than do for a start, don't they?

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VoIP Tutorial - Understanding VoIP

By Paul Hegarty

VoIP is fast becoming the replacement technology for voice communication. However many people still have questions as to how it works? VoIP costs less than your traditional phone service, this is what makes it attractive to most consumers. Not only does it cost less than your traditional phone service it also costs less than the vast majority of monthly cell phone plans.

The number of VoIP providers is increasing giving you more choices and better calling plans. VoIP is still at its developmental stage. The VoIP service is available for both commercial and residential use, ranging from PC-to-PC service, all the way up to phone-to-phone. The following are the basic features of VoIP.

Anybody with an internet connection has the basic capability to use a VoIP service and benefit from the cost savings associated with VoIP. A basic plan that offers a number of long-distance minutes is very inexpensive and if that's what you need then VoIP will work perfectly for you.

VOIP is a method which takes voice phone calls and then encodes them digitally. Basically VoIP is the protocol that is used to send your voice over the internet. The VoIP technology transmits your voice over what is called an IP network.

Most everyone agrees that VoIP is the future of voice and data communications.. By the looks of it VoIP is going to continue to grow and expand. VoIP is the Wave of the Future--�and the Present. Although you may be intimidated by this new technology at present, my advice would be to learn more about this new service as it seems this technology is here to stay.

Paul Hegarty is the owner of The-VoIP-Buzz.com where you can have nationwide calling for as low as $19.95 a month. Start your VoIP, service today.

Learn more about VoIP with the VoIP Tutorial. Read more about voice over or VoIP.